Why Cacti?

Cacti is striving to become the leading supplier of contact center products, services, and solutions while meeting the requirements of any enterprise environment. This involves continued development to meet the growing demands of the Contact Center, while focusing on Information Technology shifts. Cacti gives our customers access to core expertise and innovative solutions that are not limited on proprietary hardware. This allows Cacti the ability to continuously add innovative products that pioneer the technologies of the future and protects your investment.

Beyond the technical excellence of our products, we endeavor to serve as examples and leaders in all dimensions of the quality assurance sector. Many of today's Fortune 500 companies recognize the many advantages of our state-of-the-art technology and are embracing our approach.

For us, our customers' requests and feedback have fueled our growth and development efforts. The customer is an integral part of our product solutions and our continued innovations. For this reason, we are constantly investing in our research and development and partnering when necessary to provide you solutions that will continually benefit your organization's individual needs.

Cacti's software is designed to enable companies to optimize their customer satisfaction, training, validation of information and overall quality assurance environment. As a result, the companies are able to generate additional revenue opportunities, improve profitability, enhance customer retention and achieve greater customer intimacy.